FAQs
Acquisitions
Whether buying a home or making an investment, property is often the biggest capital expenditure you will make in your life. We think that having a team whose job it is to watch the market every day, helping you at every step is crucial in helping you make the right decision.
Palace Gate is an independent firm that has been operating in Prime Central London since 1989. We know the market and all its players very well. Our combined years of experience twinned with being an independent firm means we are able to give each client the due care and attention required.
As buying agents we will hear about new opportunities long before they come to market. In a sector where speed and timing is key we can ensure you get through the door first. Knowing the market as well as well do, we are often able to negotiate the best possible price and terms for our clients.
Having been in the industry since 1989, we have accumulated a very extensive black book of contacts which we share with our clients. We know that buying a property isn’t as simple as finding the right one and therefore manage each and every aspect of the buying process from the start.
We charge an initial retainer fee and then a success only commission of the eventually agreed purchase price.
This varies from client to client. We have acted for clients who have bought the first thing they saw whereas others have taken two and a half years. We put in as much time as it takes.
Our service doesn’t just stop once we have completed on your property. We manage property ownership and all the headaches and hassle associated with it. We also offer all our clients 20 hours of lifestyle services to help you settle in faster. Please look at the FAQ section of our lifestyle service.
Management
Being a landlord exposes you to many legal obligations and this is constantly evolving. It is best to ask a professional to look after your property to make sure you don’t do anything wrong.
Some obligations if mishandled can mean that your rent is not legally due and in the worst-case scenario you could be exposed to a criminal offence.
Yes, management fees are tax deductible.
We offer 24/7 service and the tenants can contact us on public holidays, we have teams of experts we can call to make sure the problems are dealt with swiftly and at minimum cost. Happy tenants stay longer.
We conduct quarterly inspections and produce detailed reports that identify maintenance issues and highlight any tenant obligations.
We also have a service that charges the client by the hour, we can discuss this with you as an option based on your requirements.
You can terminate our management contract by giving us 3 months’ service.
Yes, a full management service includes rent collection.
We manage property ownership for investors, owner occupiers and people who have an occasional London base.
Lifestyle
Anything you need. We realised that once we find people homes in London they need help settling in and managing their complex & busy lives.
We are a small family run business who are passionate about building long term relationships. We all live in prime central London & have access to anything our clients and customers may need.
Personal assistance services, collecting mail, paying domestic staff, managing utilities, pre-arrival shopping, managing service charges & managing agent enquiries, attending to minor repairs, sorting out access to VIP events, finding the right gym, advising on children activities, assessment for kids and school placements. Nothing is too small or too big for us here at Palace Gate.
We are a team of experts with over 20 years’ experience in the different services we offer. Our team consists of experts in managing property ownership, executive level personal assistants, chartered accountant, experts in education for assessments & placing children in the right schools.
Our business is 90% through recommendations and word of mouth. We can obtain references from existing clients, we are ARLA registered agents and hold professional indemnity insurance to manage properties.
As our thank you we offer anyone who recommends a new client to us 2 hours of Lifestyle services.
Unlike other lifestyle/concierge services we have over 25 years’ experience helping people settle in London from all over the world. We understand the complex laws around property ownership and have lived in Prime central London for over 40 years. We are locals.
Our service costs £1440 including VAT per annum and can be used over a 12-month period and gives you 20 hours of service.
You can get extra hours once the initial hours are finished.
This depends on your needs if you need PA servicesor assessment and school placement for your child we would have someone specific to suite your needs.
